How the stars are awarded
(Theses starts are a value of my personal opinion)
5* - Extremely enjoyable.
The story or writing leaves a personal lasting impression
4* - Very enjoyable.
The story or writing leaves a personal lasting impression but felt it could have given more
3* - Enjoyable.
I enjoyed the story but not the writing
I enjoyed the writing but not the story
I enjoyed the story and writing but did not leave a lasting impression
2* - Not enjoyable.
Did not enjoy the story or writing
1* - Pointless.
Pointless story or badly written
All reviews are given a Customer Experience rating and a Customer Service rating and then both ratings are dived to gain an average rating.
Customer Experience & Customer Service
5* - Extremely enjoyable customer service / experience
4* - Very enjoyable customer service / experience could have been better
3* - Enjoyable customer service / experience or average service
2* - Not enjoyable customer service / experience
1* - Pointless customer service / experience
Customer Experience – 4*
Customer Service – 5*
Average * rating – 4.75*