Visit Date July 2015
My sum up word: Buzzing
Average star rating: *3.5
Full summary:
BOA Steakhouse, Santa
Monica is part of the Innovative Dining Group (IDG). The first BOA Steakhouse
Santa Monica was opened in 2004. Other IDG restaurants include, Sushi Roku,
Katana, and Robata Bar
I choose my
restaurants firstly on the occasion, then by looking at the photos to see how
flash or casual it is and then the reviews. I set out to find a nice restaurant
to take my brother out who is over from England visiting. I chose BOA
Steakhouse because it looked like the type of place where I could get dressed
up on a little black dress and heals. After looking at the pictures I was happy
to move on and look at reviews, which all seamed good. I am not a food critic
and the food cuisine is in the name BOA Steakhouse so I booked a table for
three for 7.30pm.
On
arrival the restaurant was super busy and the staff welcomed us with pleasant
smiles. We had a small wait at the bar and then we were seated. I liked that all
the staff were dressed smartly in suits or waistcoats. Our server was very
pleasant and friendly, she knew all the type of steaks and advised me which one
had the most fat on. Yes that right, I said most fat.
For
starters I chose the Pan Seared Foie Gras, and for my main, the 21 Day Dry Aged
Bone-in Rib Eye and baked potato’s with sour cream & chives. The Pan Seared Foie
Gras was very tender and I enjoyed it very much. My husband had Pan Seared Scallops
and gave one to me, and it was very tender, slightly seared and very tasty. My steak was
cooked medium rear as I requested. I love stake fat so for those who are like
me, this part of the steak was perfectly fatty. My husband and brother ate the
Porterhouse steak and said it was really good. My Baked potato was ok, nothing
special, just a baked potato with cream cheese and chive on the top. My brother
had the Lobster mash potato, which we all agreed was superb, and I LOVE mash
photo. My husband had truffleed chesses fries, which came out cold to start with
but our server swiftly took them away for fresh ones. Again, they were
nothing-special just fries with cream cheese on top, but I enjoyed them a lot.
We were all quite full after so many carbs so did not have a desert. I did
however enjoy two cosmopolitan cocktails and my husband enjoyed two perfect
storms.
Over all
customer service was friendly and really made my experience pleasant from start
to finish. The restaurant was extremely busy, which probably impact on cold
food being served. My critic would be that the décor could do with a touch up,
and the restrooms were not kept as clean as I would expect from a $$$ yelp
rated restaurant.
Customer Experience –
*3
Customer Service – *4
Average * rating – *3.5
Complaints made –
None
Complaint Outcome –
N/A
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